Algemene Voorwaarden

Please read these General Terms and Conditions carefully. These GTC constitute a binding contract between you (the natural or legal person wishing Villa Servais to provide Services (the “CLIENT”)) and Villa Servais, Ser-vaislaan 8 at 1500 Halle (“VILLA SERVAIS”) when renting of a room at VILLA SERVAIS, using the Music Hall and ground floor, providing of services and providing of hospitality (Tea-Room,…..) , and all other all present and future services (hereafter “Services”). For our vendors, providing VILLA SERVAIS with goods or services, these GTC equally apply, the reference “CLI-ENT” being replaced, as relevant, by “VENDOR”.

  1. AREA OF APPLICABILITY
  • These GTC apply to all present and future Services between VILLA SERVAIS and the CLIENT.
  1. ORDERS AND TERMS OF DELIVERY
  • Requests for Services are only valid if accepted by VILLA SERVAIS in writing (“Confirmation”). Accepted requests are bind-ing upon both parties.
  1. PRICES – TAXES
  • The price is as stated in the Confirmation of VILLA SERVAIS or absent this, on the website (“Price”). Prices are subject to possible increases providing VILLA SERVAIS will notify the CLIENT in writing. Services provided prior to such notification shall be at the previous rates. In addition, CLIENT has the right, within five (5) days as of VILLA SERVAIS’s notice of change of the Prices, to cancel the Services.
  • Extra Services requested and enjoyed by the CLIENT will charged at the then current rate (on the website or as available at frontdesk of VILLA SERVAIS) and can not be a cause for cancellation.
  • Prices will be increased with VAT and other applicable taxes, as the case may be.
  1. CANCELLATION POLICY
  • Services may be cancelled by a CLIENT up to one full week before the Services are due to be delivered. As an example, where a room is reserved, such room may be cancelled up to one full week before the arrival data of the CLIENT at the room. In such case, the cancellation is without any cost to CLIENT.
  • Any cancellation of Services occurring shorter than one full week before the Services are due, shall be charged at one hundred percent (100%) of the Price for such Services. A voucher for the full amount, valid for one (1) year, shall be made available to CLIENT, so that CLIENT can avail itself of the cancelled Services at another time during the validity of the voucher.
  1. PAYMENTS – INTEREST
  • VILLA SERVAIS’s invoices are payable to VILLA SERVAIS’s bank account on the date on the Confirmation. In case of renting of a room, the balance upon checkout. The invoice has been settled when the complete amount has been received on VILLA SERVAIS’s bank account. All bank and exchange costs connected to the collection of the amount will be charged to the CLIENT. Invoices that are not disputed in writing within eight (8) days after their issuing date are considered to have been accepted.
  • If the CLIENT fails to pay in full any invoice by the due date, or fails to pay in full any other payment due to VILLA SERVAIS, then the CLIENT shall pay interest on the overdue amount at the rate of 3% per annum (except that if the legal rate of in-terest is higher, it shall be applied). Such interest shall accrue on a daily basis from the due date until the date of actual payment of the overdue amount.
  • VILLA SERVAIS is entitled to suspend or postpone the Services to the extent that the CLIENT has not complied with a payment condition or other obligation. In case an advance on the Services was stipulated in the Confirmation and such advance was not paid, the Services (including the reservation of the room) are not guaranteed.
  1. LIABILITY – FORCE MAJEURE – PROVISION OF INFORMATION
  • Nothing in these GTC shall limit or exclude VILLA SERVAIS’s liability for that liability which may not be limited or excluded by mandatory Belgian law.
  • VILLA SERVAIS (as well as our directors, employees, representatives, shareholders), to the extent permitted by law, here-by expressly exclude any responsibility and liability for (a) any loss or damages to, or viruses that may infect, your com-puter equipment or other property as the result of your access to our website, your downloading of any content or (b) any injury; death; loss; claim; act of god; accident; delay; or any direct, special, exemplary, punitive, indirect, incidental or consequential damages of any kind (including—without limitation—lost profits or lost savings) relating to: (i) the use of our website or our content; (ii) any failure or delay for reservations or booking; or (iii) the performance or non-performance of Services, whether in part or in whole.
  • VILLA SERVAIS does not control nor assumes any liability for any external websites and links to such websites. When click-ing a link to another website, including one that is listed on VILLA SERVAIS’ website, please carefully check their general terms, privacy policy and security features.
  • The total maximum aggregate liability of VILLA SERVAIS is five thousand Euro.
  1. MISCELLANEOUS
  • VILLA SERVAIS collects the data of the personnel and contact persons of CLIENT only to the extent needed to perform the Services. A full detail of the Privacy Policy of VILLA SERVAIS can be found on the website VillaServais.be
  • All intellectual property rights in the website, in our Services and in any documentation provided to you (such as but not limited to all copyrights, trademark, patent rights, trade secrets, trade names, logos and other proprietary rights) are owned by VILLA SERVAIS. The CLIENT is not authorized to use the trade name or any trademark of VILLA SERVAIS, without written permission thereto.
  • The invalidity or non-applicability of one or more of these stipulations does in no way affect the validity of the other conditions. The invalidity or non-applicability of one or more of these stipulations does not in any way constitute a rea-son for terminating the Engagement Letter.
  • In the event of a dispute over any Services, these GTC, as well as over the invoices, between the CLIENT and VILLA SER-VAIS, irrespective of its nature and the place of delivery, the Courts of Brussels, Belgium shall have exclusive jurisdiction.
  • All our agreements (including but not limited to the GTC) are governed by and construed in accordance with the laws of Belgium, with exclusion of (1) all conflict of laws rules, (2) the UN Convention on the International Sale of Goods (1980), and (3) the NY Convention on the Limitation Period in the International Sale of Goods (1974).
  • Without prejudice to any other provision of these GTC, any claims by the CLIENT arising out of or in connection with any Services, these GTC or any amendment to any of the former, will become time-barred after expiration of one (1) year as from the date of delivery of the relevant Services.